Terms and Conditions

By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services Offered

We provide:

  • Professional counselling services for individuals, couples, and families
  • Academic tuition for secondary school students in English, Math, and Science

All services are provided by trained professionals in a confidential and respectful setting.

2. Booking and Payment

  • All sessions must be booked in advance by phone, email, or contact form.
  • Payment is due before or at the time of the session.
  • Sessions cancelled with less than 24 hours’ notice may incur a cancellation fee.

3. Confidentiality and Ethics

  • All therapy sessions are confidential and conducted in accordance with ethical standards.
  • Academic performance and personal data of tuition clients are kept private.

4. Use of Website

  • You agree not to misuse the website, including attempting unauthorised access or distributing harmful material.
  • Content on the site is for informational purposes and may not substitute professional advice unless engaged in a formal service agreement.

5. Changes to Services or Terms

We reserve the right to modify services, session fees, or terms at any time. Updated terms will be posted on the website and will take effect immediately upon publication.

6. Limitation of Liability

While we take great care in providing our services, we are not liable for any indirect or consequential losses that arise from the use of this website or our services.

7. Contact

If you have questions about these terms, please contact:

Jann Lee

Email: jannlee@outlook.co.nz

Phone: (09) 441-7456